TERMS & CONDITIONS
Disclaimer
Milk on the Move provides products designed to support breastfeeding parents in storing and transporting expressed breastmilk. However, users are solely responsible for ensuring the safety, hygiene, and quality of their breastmilk at all times.
Milk on the Move shall not be held liable for any loss, damage, or health outcomes arising from the use or misuse of our products, including but not limited to improper storage, contamination, or feeding practices.
We recommend following NHS guidelines and consulting a healthcare professional for advice on safe breastmilk handling and feeding.
CUSTOMER CARE
Milk on the Move offers a variety of convenient payment methods to ensure a seamless shopping experience for our customers. You can securely make your purchases using credit/debit cards, PayPal, or opt for offline payments. We are committed to providing flexible payment options to accommodate your preferences and make your shopping experience hassle-free.
WHOLESALE ENQUIRIES
Interested in retailing our innovative breastfeeding products? We welcome wholesale inquiries from retailers who are passionate about offering high-quality solutions for breastfeeding mothers. We are dedicated to providing retailers with comprehensive information to facilitate the promotion and sale of our products. Join us in our mission to empower and support breastfeeding mothers across the UK by getting in touch here .
PRIVACY & SAFETY
At Milk on the Move, we prioritise the privacy and safety of our customers. We are transparent about how we use, store, and protect your personal information. It is important to us that you understand how we handle your data, including our use of secure payment verification and data collection practices. Rest assured that we are committed to maintaining your trust and providing a secure environment for your online transactions.
PRIVACY POLICY
At Milk on the Move, we care about your privacy. Whether you're browsing our site, placing an order, or sharing a review, we want you to feel confident that your personal information is treated with respect, transparency, and care.
1. Who We Are
Milk on the Move is a UK-based small business dedicated to supporting breastfeeding parents through thoughtful, well-designed products. If you have any questions about how we handle your data, you can reach us at:
📧 milkonthemove@outlook.com
2. What Information We Collect
We may collect the following personal data when you interact with our site or services:
• Your name and contact details (email, address)
• Order and payment information
• Customer reviews and feedback
• Website usage data (via cookies and analytics)
3. How We Use Your Information
We use your data to:
• Process and deliver your orders
• Respond to your messages and queries
• Send occasional updates or offers (only if you’ve opted in)
• Improve our website and customer experience through reviews, feedback and analytics
We never sell your data. We only share it with trusted partners who help us run our business—like Wix (our website host), payment processors, and delivery services.
4. Legal Grounds for Processing
We process your data under the following lawful bases:
• Contract: To fulfil your order or respond to your enquiry
• Consent: For marketing emails (you can opt out anytime)
• Legitimate Interests: To improve our services and prevent fraud
5. How Long We Keep Your Data
We retain your data only as long as necessary:
• Order records: up to 6 years (for tax and accounting)
• Marketing preferences: until you unsubscribe
• Reviews and feedback: unless you ask us to remove them
6. Your Rights
You have rights under UK data protection law, including:
• Accessing your data
• Correcting inaccurate data
• Requesting deletion
• Objecting to certain uses
• Withdrawing consent
To exercise any of these rights, just email us at 📧 milkonthemove@outlook.com
7. Cookies
Our site uses cookies to help us understand how visitors use our website and to improve your experience. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.
8. Concerns or Complaints
If you’re ever unhappy with our products or how we handle your data, we’d love the chance to make it right. You also have the right to contact the Information Commissioner’s Office (ICO). Please get in touch with any concerns or complaints via 📧 milkonthemove@outlook.com
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Cookie Policy
We use cookies to make your experience on our website smooth, secure, and tailored to your needs. This policy explains what cookies are, how we use them, and how you can manage your preferences.
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1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, understand how you use our site, and improve your experience.
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2. Types of Cookies We Use
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Essential Cookies: These are necessary for the website to function properly (e.g. shopping cart, secure checkout).
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Analytics Cookies: Help us understand how visitors use our site so we can improve it (e.g. Wix analytics).
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Marketing Cookies: Used to deliver relevant ads or promotions, if you’ve opted in.
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Functionality Cookies: Remember your preferences (e.g. language or region).
3. Third-Party Cookies
Some cookies may be set by third-party services we use, such as:
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Wix (website platform)
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Payment processors
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Social media integrations (e.g. Instagram)
These providers may collect data in line with their own privacy policies.
4. How Long Cookies Stay
Cookies may be stored for a session (until you close your browser) or for a longer period (up to 12 months), depending on their purpose.
5. Your Choices
You can:
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Accept or reject non-essential cookies via our cookie banner
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Change your browser settings to block or delete cookies
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Withdraw consent at any time
Please note: blocking essential cookies may affect site functionality.
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6. Updates
We may update this policy from time to time. Any changes will be posted here.
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Legal Notice
This website is operated by Milk on the Move, a UK-based business dedicated to supporting breastfeeding parents through practical, well-designed products.
Business Information
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Business Name: Milk on the Move
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Business Structure: Sole Trader
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Business Owner: Jennifer S
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Email Contact: milkonthemove@outlook.com
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Place of Registration: Scotland, United Kingdom
Legal Compliance
Milk on the Move complies with the Electronic Commerce (EC Directive) Regulations 2002, the Consumer Contracts Regulations 2013, and the Companies Act 2006, where applicable. We are committed to transparency, fair trading, and protecting your rights as a consumer.
Intellectual Property
All content, images, and designs on this website are the intellectual property of Milk on the Move unless otherwise stated.
Milk on the Move® is a registered trademark in the United Kingdom. Unauthorised use of our name, logo, or brand assets is strictly prohibited and may result in legal action, unless with prior permission.
This includes, but is not limited to:
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Product names and packaging
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Website content and visual assets
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Marketing materials and campaign language